Game keeps crashing with no crash report

Game keeps crashing on me. There is no warning, or indication it even crashed. I’m playing the multiplayer and all the sudden the game freezes, closes and sends me to my desktop. This wouldn’t be so bad except it happens way to often. I don’t believe it’s my hardware, my network, or anything else like that because I have tested everything I can through stress tests. Please fix this.

My Hardware:

3970x Theradripper
Aorus Master RTX 3090
128GB G. Skill 3200
Aorus Xtreme TRX40 Motherboard

Nothing is over 70 degrees C when playing

Running everything with up to date drivers

10 Likes

I’ve had a few crashes myself, I’m on ye olde Xbox, although all the times the crashes have happened I’ve been using the grapple shot to yeet myself to another vehicle or person.

1 Like

Have you “Submit a ticket” on the HALO SUPPORT SITE ?

Also, it might be helpful if you could provide the OS version and build number to them.

Same. Loads the map, starts the countdown then crashes to the desktop. Even lowered all the settings and it was still doing it. Now it says “user banned”. Great.

Anyone know how long a ban lasts?

I’ve had this problem as well, i wish there was a rejoin game option to avoid bans.

1 Like

Just curious, has anyone had any luck with this problem being fixed? I have the same problem and it seems like i can get into the game then fps drops, game freezes, and crashes without an error window. Really sad i cant play on my only days off for the next week, maybe they will have it fixed by the time i get back :frowning:

1 Like

Does the Windows Event Viewer give you anything useful to debug? (windows key + x → event viewer → Windows logs → application)

I was getting hard CTDs with random errors there until I took off my graphics card overclock. For whatever reason, I cannot run any OC on my graphics card in this game, even though it’s stable in everything else.

Also running a RTX 3090.

1 Like

Faulting application name: HaloInfinite.exe, version: 6.10020.17196.0, time stamp: 0x618d7907
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1348, time stamp: 0x76fcd692
Exception code: 0xe3430009
Fault offset: 0x0000000000034f69
Faulting process id: 0x32a4
Faulting application start time: 0x01d7dc9fd2cfe347
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Halo Infinite\HaloInfinite.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: a0c29237-f961-4eb5-9806-f5c7852a5ea3
Faulting package full name:
Faulting package-relative application ID:

Heres what mine says on Event viewer

1 Like

Getting the same thing. I submitted a ticket with support on the 16th. It has to be a dev issue. Some funky call they’re doing. I’ve done all kinds of things to try and fix it. We’re just gonna have to wait unfortunately.

Do you have an overclock in afterburner/precision or anything you can revert?

1 Like

Looks like im having the same issue through the xbox app PC.

Get a few variants of the error - mostly the faulting module changes but its unplayable at current. I have also logged a ticket to support.

Faulting application name: HaloInfinite.exe, version: 0.0.0.0, time stamp: 0x61944ae0
Faulting module name: KERNELBASE.dll, version: 10.0.22000.348, time stamp: 0x065c557a
Exception code: 0xe3430005
Fault offset: 0x000000000004478c
Faulting process ID: 0x4788
Faulting application start time: 0x01d7e071f38cfad9
Faulting application path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3242.15531.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 36e5af35-09ab-44c6-8305-e20c2b7f3080
Faulting package full name: Microsoft.254428597CFE2_1.3242.15531.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: OlympusRelease

I am also getting very consistent crashes. Crashes in every game mode and send me to blue screen saying windows is restarting.
I submitted a ticket but who knows when that will be dealt with.
MY specs
AMD RYZEN 7 3700X
GTX 1080
RAM 32GB
ASROCK B450 GAMING
Also my system runs nice and cool with all drivers and software up to date.

Also getting random game crashes on pc. Don’t crash on Xbox one x though.

Anyone found a fix for this yet? Was able to repair the XB app via a PowerShell command but no success.

Having multiple crashes, I can’t even finish one game and I’m banned for 1h. A problem with this game but they Banned ME for no reason. SOMEONE PLEASE FIX THIS PROBLEM. .

Everyone who encounters the issue needs to create a support ticket. It’s widely known to most playing on PC, but to increase priority it has to be seen in the proper channels which is their support ticket system. Attach your dx diagrams as well. It’s an issue with the game.

Anyone who gets banned because of it should attach a print screen of the app error shown in Event Viewer and demand the ban is lifted and compensation for lost game time. If you’ve paid for the campaign via GamePass or outside the subscription I think that’s only fair.

2 Likes

Mine is reporting the same I undo my overclocked the problem persist.

keeps happening to me as well, no idea why. It did start to happen once I played the campaign but I wouldn’t think that’s the cause.

Now I crash every single time I finish a match

i have had crashes on and off for a few weeks for sure but tonight was the worst, 2 in back to back games and I lost more elo on onyx than I earned over the period of a few days. No reason to not have a reconnect feature if CS has had it for a decade. I don’t think I’ll bother with ranked until stability improves. No rime or reason to them either, sometimes I crash in the first game after I boot up, other times I crash after playing for 2 hours. Just venting but this is nuts.

1 Like

I keep getting crashes too

Log Name: Application
Source: Application Error
Date: 12/27/2021 1:29:21 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-ALJBODL
Description:
Faulting application name: HaloInfinite.exe, version: 0.0.0.0, time stamp: 0x61b2b778
Faulting module name: HaloInfinite.exe, version: 0.0.0.0, time stamp: 0x61b2b778
Exception code: 0xc0000005
Fault offset: 0x000000000183a93e
Faulting process id: 0x38c4
Faulting application start time: 0x01d7fb55d96a3760
Faulting application path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3266.27842.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3266.27842.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
Report Id: 33f37c3b-56b4-483d-9ae8-0f05203c653c
Faulting package full name: Microsoft.254428597CFE2_1.3266.27842.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: OlympusRelease
Event Xml:



1000
0
2
100
0
0x80000000000000

21465


Application
DESKTOP-ALJBODL



HaloInfinite.exe
0.0.0.0
61b2b778
HaloInfinite.exe
0.0.0.0
61b2b778
c0000005
000000000183a93e
38c4
01d7fb55d96a3760
C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3266.27842.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
C:\Program Files\WindowsApps\Microsoft.254428597CFE2_1.3266.27842.0_x64__8wekyb3d8bbwe\HaloInfinite.exe
33f37c3b-56b4-483d-9ae8-0f05203c653c
Microsoft.254428597CFE2_1.3266.27842.0_x64__8wekyb3d8bbwe
OlympusRelease