game is corrupt, needs replacement

I got help from Microsoft support everything checks out, I own the game but the game is digital and now corrupt so its unplayable. I bought it for $90, ultimate edition, refund isn’t a option since its active and I still own the game is what I was told, this game is no good corrupted, I need the disc sent to me that should be sent with the game when I bought it because it looks like i’ll need it. if that’s not an option to cancel my game and send a replacement.

Try to uninstall the game and check if it is actually removed after a reboot.
If you can’t remove it, the only solution I know of is to do an Xbox factory reset so the game is removed.