Every time I get in to a multiplayer game, the game freezes after about a minute or so. I’ve played the game normally months prior without issue, but the problem popped up suddenly less than a week ago. When the game freezes, I can’t Alt+ f4 and I can’t end it in task manager. I have to either logout of my PC then log back in, or restart my PC entirely. I heard that the problem was caused by Razer Synapse, so I ended every Razer related task in Task Manager, but the problem persisted. Do I need to uninstall it?
Another thing I tried was re-installing the MCC, which was a complete pain on my slow internet.
System Information
Time of this report: 6/6/2020, 12:12:44
Machine name: JON
Machine Id: {3BD192A7-03ED-4AC8-9FD4-8DBD5B9B04A9}
Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7994
BIOS: 5.90 (type: UEFI)
Processor: Intel(R) Core™ i5-7500 CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 16384MB RAM
Available OS Memory: 16346MB RAM
Page File: 15441MB used, 3719MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode
This problem is making the game unplayable. I would really appreciate any help I can get.
Edit: I uninstalled Razer Synapse and I still have the same issue.