So Halo 5 crashes on me quite often (at least once every 2 hours), it’s never really been a big deal to me as it’s never during a game, usually just while I’m in a lobby. However, it crashed just as I was opening a silver pack, and I don’t know if it actually gave me the pack, but it did take my req points. I just want to know I didn’t get screwed over a req pack.
Don’t worry OP, you won’t have lost any items. What happens here is that the opening animation for the packs gets skipped over but the items do still get deposited in your REQ inventory. You need to hard reset your console to see the updated inventory in-game, alternatively you check for new items here on Waypoint: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/categories/customization?ownedOnly=False