- Game crashes every time if I press the “Play” button. Black screen appeares, sound is still playing but after 5seconds the game crashes without any error message.
In the windows event viewer there’s a crash report (see underneath):
Name der fehlerhaften Anwendung: HaloWars2_WinAppDX12Final.exe, Version: 0.0.0.0, Zeitstempel: 0x59fc703f
Name des fehlerhaften Moduls: VCRUNTIME140_APP.dll, Version: 14.11.25426.0, Zeitstempel: 0x59509748
Ausnahmecode: 0xc0000005
Fehleroffset: 0x000000000000c019
ID des fehlerhaften Prozesses: 0x3838
Startzeit der fehlerhaften Anwendung: 0x01d37255965b6dc7
Pfad der fehlerhaften Anwendung: C:\Program Files\WindowsApps\Microsoft.HoganThreshold_1.11.2901.2_x64__8wekyb3d8bbwe\HaloWars2_WinAppDX12Final.exe
Pfad des fehlerhaften Moduls: C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll
Berichtskennung: 482defd3-821b-4164-8486-a958c7b135fb
Vollständiger Name des fehlerhaften Pakets: Microsoft.HoganThreshold_1.11.2901.2_x64__8wekyb3d8bbwe
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: xgame.App
- I play the windows 10 version of Halo Wars 2
System Information
Time of this report: 12/11/2017, 09:20:03
Machine name: SIMONSCHIESS
Machine Id: {A221227D-1513-4B71-9E1F-3B58E1CEE199}
Operating System: Windows 10 Pro 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 5001
Processor: Intel(R) Core™ i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
Memory: 16384MB RAM
Available OS Memory: 16324MB RAM
Page File: 9039MB used, 15476MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode
- Gamertag: HerrlichCH
- Region: Switzerland (German version)
Any idea how to resolve that error is welcome.
Thanks.