Hi all, i’m creating a new topic and deleting the old one because the last one received no attention, i’ll be including a lot more information in this one so that this problem can be resolved for all the users experiencing it.
The problem: Myself and many other people (as noted on the feedback page in the windows store) have an issue with the Halo 5: forge app crashing moments after launch. The game displays a black screen with the word “Halo” written on it, before closing (with no error message) and opening to the Halo app, if the app is installed.
Solutions I have already tried:
Uninstalling the Halo app
Uninstalling the Forge app and re-installing it, on both of my hard drives.
Signing into and out of my microsoft account in the windows store.
Making sure windows and all drivers are up to date. (including the anniversary update)
My computer specs:
Nvidia GTX 980 (Driver version: 372.70)
SSD with 70GB space (~30GB after download) with OS.
HDD with 2 TB space
Windows 10, with anniversary installed. (Windows version: Windows 10 Version 1607 for x64-based Systems (KB3176936))
If anyone else is having the same issue reply below, and list your specs of you can. Let’s get an answer to this so we can enjoy the great gift 343 industries has just given to us.
During the process of removing my graphics driver i was able to launch the game past the Halo screen and into the menu. at the time, my nvidia driver was uninstalled. I have tried installing and uninstalling the driver since then and i haven’t been able to reproduce this accidental success, but the fact that it worked when i didn’t have the driver installed leads me to believe that the Nvidia driver is still the source of our problems.
I will be posting further updates below in THIS comment as i cannot create more comments due to the forum’s 5 comments per day rule, which is honestly a terrible idea when this forum is your main source of customer support and feedback. (no offense)
Due to a comment by Moltenpainter45, we now have a SOURCE OF THE PROBLEM. For myself and molten, the game would crash with more than one display. I have my Laptop’s display, and a 24" monitor as my main screen. unplugging my 24" monitor allowed the game to work properly.
343, THERE IS YOUR PROBLEM. PLEASE FIX THIS!!!