Game (and console) crashes after update

After the last update the games crashes very often: usually during online matches. These crashes cause the console to crash too. I noticed it is usually caused by pressing start during an online match.

EDIT: it happens both with new skins on and off.

I have received a few crashes myself.

The temporary workaround I was provided on the Support site is to disable the new skins in Halo 3 (potentially Halo: CE too although I haven’t had a crash there myself.)

With the skins disabled I have not had a crash. I did re-enable them for a few hours last night and made it several hours before I had a total Xbox One X hard crash.

Please submit a ticket on the support site if you haven’t already so 343i can see how widespread this is.

> 2533274815711361;2:
> I have received a few crashes myself.
>
> The temporary workaround I was provided on the Support site is to disable the new skins in Halo 3 (potentially Halo: CE too although I haven’t had a crash there myself.)
>
> With the skins disabled I have not had a crash. I did re-enable them for a few hours last night and made it several hours before I had a total Xbox One X hard crash.
>
> Please submit a ticket on the support site if you haven’t already so 343i can see how widespread this is.

Thank you! I’ll definitely do it. I’ll try disable the skins then.