Hello, I hope that here you can solve my doubt, the thing is that in halo 5 you can get free halo reach by buying 7 “souvenirs of reach” packs and then today I bought the seventh but the game has not given me.
Where are you seeing this promotion? The description of the Memories of Reach pack says to buy 7 to get the full set of Reach-inspired items, not that it will give you the game Halo Reach for free.
You can’t get Halo Reach for free if you buy seven of the Memories of Reach packs.