Special thanks to AceMcCloud and K0NSPIRACY for the “…” thing being the problem and verifying the fix.
Workaround. If your drops do not show it will not show EVER! Once it is redeemed on twitch it will never show if it does not show on waypoint at Halowaypoint.com>Click on the user on the upper right profile pic>Click on redeem code>Click on history. If it doesn’t show refresh the page 1 time. If it does not show you cannot get your skin. It’s not a wait and see thing. It just won’t work. Check why for a potential reason why this is happening however I am not an engineer. To fix this:
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Log into your twitch and click on the upper right profile pick. Click on Settings>Connections and unlink your twitch account.
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Go to halo waypoint.com and log in. Click on the upper right hand picture for your profile. Click setttings. Click Connections. Click unlink.
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Start another twitch before the 19th of December. Go back to waypoint and relink your new twitch account to your waypoint. Check to see if it shows your account name. If it doesn’t or it does it doesn’t matter log out log back in and check to see if it shows your name on linked accounts on waypoint. If it keeps showing “…” instead of showing your full user name from twitch either now or when you log back in you may have to relink. I didn’t need to do anything else except log out and back in to be able to get it to show the new twitch instead of “…”. After I linked the new twitch it showed “…” I only had to log out and log back in once, I then kept this page open while I…
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Went to twitch. Verified that my account was linked on the new twitch to 343i on the twitch connections page from step #1 (343i shows at the bottom of the connections page on twitch). It shows the 343i connection instead of waypoint. 343i maintains the waypoint website.
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Watch the hour you need from the stream that you desire the drop from. When the hour is up verify that waypoint is not showing “…” at all. It needs to full your full username on connections on waypoint before you click redeem on twitch. Then go back to twitch click redeem on the drops page on twitch.
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Verify that the desired drop is showing up on waypoint. Go to waypoint where you are already signed in. Click on the upper right hand picture for your profile. Click on redeem a code. Then check your history, refresh. It should show the armor or weapon coating or both. Waypoint gives you the drop not twitch.
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If it does not show start at step one again or post here.
Why this happens. I don’t know. However I texted my buddy and asked if he had gotten his drops. He said he did. We went through the connections at waypoint and twitch. The emails were different and the twitch was linked to my xbox live however both those things did not matter in hindsight. All that mattered was the waypoint and twitch. His waypoint had his username while mine had “…” I logged out and logged back in and it was hard stuck on “…”. It showed on waypoint under linked accounts for twitch it showed “…” for username instead of the actual username in full.
For previous drops moving forward. Is it possible for 343i waypoint team to redeem the drop for you? No. This is a problem with the linking between twitch and waypoint. Will they fix this for just you? Probably not. They would have to give them to everyone. Also they would need to claim that there is a problem. They have not.
Previous erroneous post. I linked my twitch and waypoint. 343i is showing up on twitch under connections. Watched the hour required for the drops.
Not showing up in redeemed on halo waypoint because there is no code!
This is messed up.
Support is unaware of the problem and I have submitted a request and I need to go back and forth between the multiplayer team and the waypoint team. Its the weekend.
Support shut me down saying it was the multiplayer team then they said it was an xbox live problem so they don’t want to escalate. SADGE.