falsly accused ban

apparently i got banned? for what? going 4.0 in a alpha zombies infection on malignant? even though i was only playing the game legitly i did not even violate the terms of service agreement im wondering why i have been banned in the first place two games i been trying to get my commendations maxed the storm rifle bolt shot and my supresser weapons in super fiesta so how did i get a quote and unquote " the banhammer strikes" when i didn’t even hack or anything i have the right to be innocent till proven guilty

If you’re question is Halo 5 ban related post here. If it’s xbox live related I’d recommend trying here.