hello recently i was playing a matchmaking capture the flag match whe my terrible internet froze my xbox causing lots of lag. by the way our home has terrible internet so this usually happens. however this time after it un froze, a few seconds later i got kicked from the game saying you have been permenentally banned from Halo 4 matchmaking. i checked me email but recieved nothing. PLEASE HELP AND RESPOND SO I CAN GET MY ACCOUNT BACK I REALLY LOVE PLAYING HALO. and also i dont hack, thank you for reading this and i hope i can get help soon.
You can find information about Halo 4 bans here:
https://forums.halowaypoint.com/yaf_postst135680_The-Official-Halo-4-Ban-Thread.aspx