fallback hoppers

It appears that I’m on a fallback hopper (due to not downloading an update correctly???) Does anybody else know how to fix this so that I can get back to playing and earning XP? Currently says server is unavailable so I can’t earn commendations, no challenges show, and Wargames shows me as level 1. Others signed in on my xbox don’t have this issue. I haven’t been able to successfully play in over 4 days.

Please help


If it really is from a download then delete it, or even all the downloads, and re download it. It is very easy.

reset the system cache or what ever you do with it. That should allow you to re-download the update.