Don’t bother posting there, they can’t do anything for you.
I spent over 2 hours on the phone with a rep because my code was redeemed on the wrong account. After 2 hours of taking information, they told me there is nothing they can do and to post on the 343, and waypoint forums.
Yes because thats your own fault. You were given the code, and redeemed it. For others yes Xbox.com staff CAN help for those that havent redeemed the code.
Sorry, but you’re wrong. Xbox.com has nothing to do with the codes.
I redeemed the code on a wrong account because it was automatically logged into my main email address. Regardless of my problem, someone should be able to assist me.
> Yes because thats your own fault. You were given the code, and redeemed it. For others yes Xbox.com staff CAN help for those that havent redeemed the code.
Many have tried to get help and information on the codes but they seem to tell people to come here and ask 343 for help. Stupid thing is 343 doesn’t seem to be talking to anyone on here
And your wrong. Xbox has a list of all generated codes and all the used ones also. Only they can affect what is essentially a licence transfer of the data. No one at 343i can help you do that, because they DO NOT have access to your personal account data.
Not sure what your point here is, Lex, but I spent over 2 hours on the phone with a guy from Xbox.com.
They can’t do anything regarding the codes, whether it be an email issue, sending a new code, transferring codes to other accounts, etc.
Posting on the xbox.com website regarding these issues is “pointless”
Quote from an xbox.com rep.
HOW do you redeem it with the wrong account? Explain please I dont get it
I have my main email (that is linked to an old xbox account that I haven’t used in 5 years) and a random email that is linked to my current one. I received the code on my new email, but for some reason was logged into the Xbox.com website with my old email automatically. I clicked ‘redeem code’ in my haste, thinking it would just apply to my account, but realized afterwards I was logged into my old account.
Reps on the fone are only t1, meaning they themselves cant do jack. Those mods in that forum and thread are higher tier support staff (t5 iirc) THEY CAN affect changes to accounts and sort out promo code issues. Ive had them help me in the past with promo codes I didnt get that I was supposed to
> Reps on the fone are only t1, meaning they themselves cant do jack. Those mods in that forum and thread are higher tier support staff (t5 iirc) THEY CAN affect changes to accounts and sort out promo code issues. I’ve had them help me in the past with promo codes I didn’t get that I was supposed to
Exactly!