European specialization code question

I have been reading that Europe is excluded from the codes e-mail being sent out…IS THIS TRUE ??? If so…how the hell do we get them… sorry to say,343i have messed about with one of the greatest game series to the point of destruction… and to makes matters worse,their community communication is sooooooo low level,starting to wonder whether 343i even exists,or is that they dont think that we exist…EPIC FAIL AT ALL LEVELS 343i…