Error when loading pls help

I’m completely baffled. I’m trying to play H5 and I constantly get…

Sign in with the profile used to buy this game, and make sure your subscription to x box live is up to date (0x803f900a)

I am signed in and my xest box live is good for another year. I’ve double and triple checked. Hard reset does nothing.

Why am I getting error?

Did you ever find a solution?