Error buying a gold Req pack - Halo 5

Games Halo 5: Guardians
1

Hello,

I’m having a problem with Halo 5 REQ system
Last week on thursday 23-06-15, i baught a 10k points Gold REQ Pack, but when i did, i had an Error telling me that i couldn’t buy it, but my points were gone and i got nothing in reward. I read on forum that i should wait and see if my points aren’t coming back but, today i checked i still don’t have any points back. It’s one of my first Gold pack, so it’s easy for me to see what i could have unlock but i got nothing Epic or Legendary new so it’s not like it skipped the opening animation. (i finish bronze and silver pack so it’s 100% sure it should have unlock at least 2 Epic or Legendary item … ). So where are my item or points?

Could you help solve my problem? thank you

2

double check, there are insurance accustom your requisitions so passes through the large number of bugs, but it happens so often, suddenly you’re seeing alo he was not there, so I got the gun halo CE

3

And also should fix that 343

4

You could have unlocked ultra rares. If your points were taken, the gold pack items were added to your inventory.