empty gold pack?

hey so, a few days ago i opened a gold pack and it gave me nothing… like at all… i would provide pictues but i dont know how.
also is there an app for halo waypoint cause jumping on mu phone isnot a very fast strategy

Might have been a bug with the animation, but the items contained would have been added to your inventory.

No app for Waypoint, so the website is your best bet.

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Don’t worry, you won’t have lost any items. What happens here is that the opening animation for the packs gets skipped over but the items do still get deposited in your REQ inventory. You need to hard reset your console to see the updated inventory in-game, alternatively you check for new items here on Waypoint: https://www.halowaypoint.com/en-us/games/halo-5-guardians/xbox-one/requisitions/categories/customization?ownedOnly=False

Yeah, I opened a silver pack and received one plasma pistol. I know I have the clip somewhere…