Duplicate Code Key on Steam

Games Halo Infinite
1

Same issue many others have, where when i try activating my key it says its a duplicate. Any way to fix this as of now?

2

I’m having the same problem

3

Exactly the same issue here, hope we can have a fix soon.

4

I just tried to use the code from my inbox and same thing happened to me

5

Same here. tried multiple times, keeps saying duplicate code on steam.

6

Having the same issue, hopefully we can get new keys sorted soon

7

Having the same problem. Another post with a reply that said they got an email back from Halo Support saying they cannot do anything to fix the issue so, frankly, do not get your hopes up. Kind of irritating…

8

> 2533274883512230;7:
> Having the same problem. Another post with a reply that said they got an email back from Halo Support saying they cannot do anything to fix the issue so, frankly, do not get your hopes up. Kind of irritating…

if you send a support ticket you get an automatic reply saying they cant help you

9

> 2535439841907453;8:
> > 2533274883512230;7:
> > Having the same problem. Another post with a reply that said they got an email back from Halo Support saying they cannot do anything to fix the issue so, frankly, do not get your hopes up. Kind of irritating…
>
> if you send a support ticket you get an automatic reply saying they cant help you

Where do I submit a support ticket?

10

I had the same problem. I submit multiple tickets. The bot said there wouldn’t be any new codes sent out. :frowning:

11

From what I was told from digging around, they are aware of the problem. I don’t know anymore then that

12

The community manager on twitter said that they are working on getting new keys out: https://mobile.twitter.com/Unyshek?ref_src=twsrc^google|twcamp^serp|twgr^author

13

> 2533274806498315;9:
> > 2535439841907453;8:
> > > 2533274883512230;7:
> > > Having the same problem. Another post with a reply that said they got an email back from Halo Support saying they cannot do anything to fix the issue so, frankly, do not get your hopes up. Kind of irritating…
> >
> > if you send a support ticket you get an automatic reply saying they cant help you
>
> Where do I submit a support ticket?

<mark>Mod edit: this is the wrong URL, tickets should be submitted to the Insider Support site and not retail</mark> https://support.halowaypoint.com/hc/en-us/articles/360036218972-How-to-Submit-a-Halo-Support-Ticket

14

343 are aware of issues with duplicate/invalid Steam keys and will be addressing this.

Please see my post here and follow that thread for further updates:
https://www.halowaypoint.com/en-us/forums/243780d3b80b4bb6ac7917a8942286db/topics/psa-halo-technical-preview-2-updates/511173a1-85aa-4941-b02f-12645a4917ea/posts?page=1#post6

<mark>For anyone dealing with the duplicate/invalid Steam code issue - please file a support ticket on the Insider Support Site:</mark>
https://insidersupport.halowaypoint.com/hc/en-us