DOUBLE XP, NEED HELP!

Here’s the problem, I have 76 applied on my gamertag but as of the server crash yesterday the is no longer being applied to my matches.

Before the crash there was no problem I played a few matches and got my double xp.

I even entered new codes to see if that would help.

I messaged 343 on their twitter and got no response. Any help is appreciated. Thanks.