Disconnection and rank ban

On a ranked game, it crashed on me and as a result, I got banned. It doesn’t say how long the ban is. In a ranked game, if you get disconnected, you should be able to return into the same game. I understand this game is still in beta still, but It’s frustrating when the game crashes for unknown reasons, and you get banned for it.

2 Likes

I agree! At the least shouldn’t be banned for technical problems.

What game has ever been able to know the difference between quitting out of the entire game (via Xbox Home screen for example), losing connection because of their issue or because a shut off console or user connection problem? Several of these are impossible to differentiate. That said, they should figure it out somehow especially because the servers are under stress. Beef up those servers, you only had 6 years to prepare!

I figured it out yall. DO NOT HAVE EXP BOOST ACTIVE DURING RANKED MATCHES

Have we had a response about this yet?

It can’t stay like it is…

Where do we file tickets to get the ban removed from my account?

how long is the ban? ive crashed out of like 2 so far.

It’s only short the first time (less than half an hour) but I’m worried if it happens again that it will be lengthy :frowning: