Digital for Physical Copy

So… I’m in an interesting situation. Sent my code in Tuesday to be swapped for a physical copy and all Microsoft can tell me is that it has shipped but they do not have a tracking number. I’ve been told by two reps now that I would receive it within 24-hours of our chat, and that was over 96 and 48 hours ago.

I’m debating buying another digital copy so I can preload as I am not sitting through another 4 hours of patches again at launch. Anyone else in the south western region of the U.S. get their physical copy after swapping yet?