Desperate For Help!

Games Halo: The Master Chief Collection
1

Hey guys,

I am posting here as a last resort as my personal research basically anywhere and everywhere came to a screeching halt as I exhausted every troubleshooting method available for this issue I am having.

The issue is, whether I play MCC on my Xbox or PC through GamePass, it signs me out after 1-3 minutes of even being in the title screen. It says “active user signed out” every time I sign in. Now, here are some things I’ve tried.

  1. cleared cache
  2. deleted gamertag and reinstalled it
  3. re initialised easycheat
  4. cleared cache from xbox by completely unplugging it
  5. deleted and reinstalled the game
  6. signed out and back in multiple times
  7. reset my pc multiple times

NONE of these have fixed my issue and my GT is still signing out.

Important note: It’s only Halo: MCC that this happens with, all other XBL features work as intended.
Anybody have this issue and know what the exact cause is so I can fix it? Been trying to play for over a day now.

2

Any chance your PC keeps running the Xbox app or MCC in the background? That may be causing issues for you on Xbox.

3

Nope, my PC was off the last few times I tried to log in on the xbox and my Xbox was off every time I tried to log in on PC. Could it still be signing me in even though the systems are off? Sounds silly but most people seem to think I’m getting conflicting sign ins elsewhere but I only use 1 system at a time

4

There were some live service issues last night. You also don’t need more than one thread