Hello, im not sure if anyone from the development team actually reads this but I have been playing Halo 5 since launch. I love the game and the multiplayer is great up until about 10 minutes ago I was trying to join a game and it started acting up. It would say “could not connect to server” or "server no longer available (never had any of these problems). so I back out and i go to the requisition store only to realize that i went from around 3500 req points to ZERO!! Then I look at my rank and I went from 14 to 1! … ONE!! How does this happen!? I have never took to posting on a forum before but …im pissed!!! I mean is every one who has a copy of this game at risk for just losing all there stuff? is there anything that can even be done about this? im not about to do everything I just did to climb the ranks and all that over again. if anyone has a solution to this PLEASE help or feel free to tell me what you think. if not Im gonna trade this thing in and never touch another halo game because it was all for nothing. Man I was a huge fan and I now im like wtf… thank you for taking the time to read this and any replies anyone has. My gamer tag is N7Dilone and my email address is nydavid099@hotmail.com
Thanks for the report! We’re aware of this and investigating.
You can continue to check on the status of all Halo 5: Guardians services: aka.ms/H5Status
Please use this thread if you have any further reports: https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/my-multiplayer-progress-has-been-reset/9e8d9526-84e8-40d3-b699-f4bd5857f320/posts
We apologize for the inconvenience.
Thanks Guys