Customer Service

Can someone from 343 Industries please contact me, or provide me with contact information. I have an issue that i would appreciate some assistance or a resolution with.
Thank you.

> Q:Does Halo Wars 2 support cross-play between Xbox One and Windows 10 PC?
> A: No, Halo Wars 2 players on Xbox One will play with other players on Xbox One while Windows 10 players will play with other Windows 10 players. Your stats, saved games and progress is transferable between both platforms via “Play Anywhere” but you can’t actually play together across each platform.

Hey I read the FAQs and found out that is not Cross-play and I am fairly bummed out buy this is there any plans to eventually make it cross play compatible?
I am a huge Halo fan and up until Halo 5 guardians have played every game with my younger brother and the removal of split screen was a major killer for me with the story that I bought the game played it then never really replayed it since It was no longer that experience I thought this maybe the game to get us into it again I buy it for my PC and he buy it for Xbox and we could play if it was both the digital copy but that was not the case. I am not the only one who used to play halo on the couch I am sure you would be opening up to a HUGE amount of players who would love even just private matches to be played Cross platform.
I look forward to a response Thank you for your time

> 2533274876203558;2:
> > Q:Does Halo Wars 2 support cross-play between Xbox One and Windows 10 PC?__A: No, Halo Wars 2 players on Xbox One will play with other players on Xbox One while Windows 10 players will play with other Windows 10 players. Your stats, saved games and progress is transferable between both platforms via “Play Anywhere” but you can’t actually play together across each platform.
>
> Hey I read the FAQs and found out that is not Cross-play and I am fairly bummed out buy this is there any plans to eventually make it cross play compatible?
> I am a huge Halo fan and up until Halo 5 guardians have played every game with my younger brother and the removal of split screen was a major killer for me with the story that I bought the game played it then never really replayed it since It was no longer that experience I thought this maybe the game to get us into it again I buy it for my PC and he buy it for Xbox and we could play if it was both the digital copy but that was not the case. I am not the only one who used to play halo on the couch I am sure you would be opening up to a HUGE amount of players who would love even just private matches to be played Cross platform.
> I look forward to a response Thank you for your time

Cross-play for a RTS like Halo Wars would be unfair for people that play on console. It is far easier to play a real time strategy game on PC with a mouse/keyboard than on a console.

> 2678033349854435;1:
> Can someone from 343 Industries please contact me, or provide me with contact information. I have an issue that i would appreciate some assistance or a resolution with.
> Thank you.

What is the problem you have? If you do a forums search for it, and someone else has already reported it, it is most likely being worked on already.

Cuzzin6669 - don’t hijack another users topic for an unrelated issue. Start your own topic.

@OP - if you detail out your issue then we might be able to help you out.

So I have a huge problem ever since the recent update my game is not working right I can’t read the letters the background is all green I basically can’t even play it’s been like this for two days I have spent alot of money on this game I’m very displeased with this issue please I need someone to contact me asap <mark>personal information removed by moderator</mark>

> 2535418934904723;5:
> So I have a huge problem ever since the recent update my game is not working right I can’t read the letters the background is all green I basically can’t even play it’s been like this for two days I have spent alot of money on this game I’m very displeased with this issue please I need someone to contact me asap <mark>personal information removed by moderator</mark>

Hey, few things to note to help you out on the forums. We ask that users don’t revive old topics, best to look for a recent topic that matches your issue or start a new one. Secondly, as I mentioned above a few months back, please don’t hijack a topic with unrelated matters.

The issue you noted is a known issue and has been investigated by 343 and escalated to the team at Xbox. Looks like Xbox have identified the issue and are working to fix, just a matter of waiting for that to happen. Keep updated with this topic for for more details: https://www.halowaypoint.com/en-us/forums/f0258e8001734968984e8b56990f8daf/topics/halo-wars-2-installation-stopped-fixed/0babd33e-849e-42c2-997a-774f28ceaace/posts