Custom Browser games not showing

Games Halo 5: Guardians
1

The custom browser is not showing any results but it does for others
How do I get this fixed?

2

Does anything in here help:
https://support.halowaypoint.com/hc/en-us/articles/11284528984084#h_01GK8BM21188SMFWF3YDXH39ZV

https://support.halowaypoint.com/hc/en-us/articles/11284528984084#h_01GK8BPZ0R2KM01ATG3VDG0GZN