Crashing my Xbox and can no longer play the game

I am at the last part of the last level of the game… then the game crashes, my xbox fans spin up… the kinect light goes out… and everything resets… every time i attempt to load my game this happens…

xbox support had me unplug everything for two minutes…did nothing
now they are telling me to delete the game and re-install it… i have a feeling that will do nothing as well…

they said this is a known issue and MS engineers are working on a fix, is that actually true or is that just a canned response whenever there is anything wrong with an MS product?

Would love to finish this game but now i am not able to…thanks a lot…

you should go back to cartridges where if you make a mistake it costs you your job… because you can’t release 10GB updates!!!

c’mon people…really?