Hey everyone, I’ve been experiencing an issue since beta where Infinite does not run on my Series X. The game gets to the main menu and freezes once the ‘Infinite’ text starts animating. This also locks up my console and shuts it off.
I was hoping the Day 1 update would fix this but sadly it didn’t. I’ve had tickets open with support since beta but have received little to no communication. I’ve also factory reset the system with no luck.
Now I know what you’re thinking…“sounds like a faulty console”, but I’ve had my X for 10 months now & I’ve had zero issues with anything else.
Im at a loss as to what I should do next…any ideas?
Could a fault with my system cause just one game to not run? Or is this more likely a bug with the game itself?
Thanks in advance!