Processor: AMD Ryzen 5 3600 6-Core Processor, NVIDIA GeForce RTX 2060, 32694MB RAM, and DirectX 12. I have the optional diagnostics turned on, and have tried the two theorized work arounds. (turning off windows audio, and changing game files to low setting on graphics card.) From what I am able to see I think it has to do with users having an AMD CPU, and a INVIDIA graphics card. The game either never turns on, or I get about 3-6 seconds of a black loading screen with a spinning circle at the bottom left. This is what I can pull off the crash report.
version:
project=“SHIVA” application=“game” configuration=“release” platform=“PC” build_string=“6.10020.12700.0” build_date=“Sep 6 2021” build_time=“00:01:00”
halt:
RIP: 00007FF93D744F99 KERNELBASE!0x00007FF93D744F99
halt information:
Module ‘deploy\any\globals\common-rtx-new.module’ failed to load. Read error at file offset: 0x0 (err: 000003E5)
thread information:
thread_name: BG 00 WORKER, thread_id: 11256
stack:
00007FF93D744F99 KERNELBASE!0x00007FF93D744F99
00007FF6CE2853E7 HaloInfinite!0x00007FF6CE2853E7
00007FF6CE281CFB HaloInfinite!0x00007FF6CE281CFB
00007FF6CE28A6D3 HaloInfinite!0x00007FF6CE28A6D3
00007FF6CDA8703F HaloInfinite!0x00007FF6CDA8703F
00007FF6CDA8062B HaloInfinite!0x00007FF6CDA8062B
00007FF6CDA80721 HaloInfinite!0x00007FF6CDA80721
00007FF6CDA80DF6 HaloInfinite!0x00007FF6CDA80DF6
00007FF6CDA800C8 HaloInfinite!0x00007FF6CDA800C8
00007FF6CDA8051F HaloInfinite!0x00007FF6CDA8051F
00007FF93E437034 KERNEL32!0x00007FF93E437034
00007FF93FEA2651 ntdll!0x00007FF93FEA2651
<== End of stack ==>
fingerprint:
0xB057FE4F15FFC8FE
status:
session_id: Fri_09242021_174334@PC@AECECE162B4777E4@354DD8A14F4647A3
MP life-cycle state: current state: ClientSetup, status: “”, previous state: NONE
MP session:
map: loading levels\ui\mainmenu\mainmenu
SYSTEM_OS_VERSION: 10.0.19041.1151
crash_runtime: native
system_milliseconds: time 1559661
timezone_seconds_offset_from_UTC: 18000
GameEngineIsMultiThreaded: yes
Threading Model: Threads: 10, affinity disabled
MachineName: DESKTOP-TSNQ193
SystemMachineName: 354DD8A14F4647A3
OOM: no
System Memory: 17% physical memory in use, 26876/32694 Mb physical available, 27010/37558 Mb page file available
Process Memory: working set using 1426 Mb, 53886/55312 Mb available
Process Id: 2104
Saved Film GUID:
datamine: Disabled
Telemetry Session ID: b1fa851f-86ae-429b-8f5e-bdf9922f8b2f
Session Tag:
GameVariant: <none>
MapVariant: <unknown>
SessionID: 00000000-0000-0000-0000-000000000000
LobbyID: 00000000-0000-0000-0000-000000000000
GSI Set ID Override:
GSI Set Name Override:
Location Override:
Hopper:
Memory Counters: Disabled
Memory Allocations: Disabled
Memory Lifetime Counts: Disabled
GPU Description: NVIDIA GeForce RTX 2060
GPU Driver: 30.0.14.7212
GPU Memory: in use: 798 Mb, budget: 5212 Mb, total: 5980 Mb
GPU Shared Memory: in use: 87 Mb, budget: 15579 Mb, total: 16347 Mb
TDR Breadcrumbs: Enabled
GPU Hung: no
PLM seconds RunningState Not Set ResourceState Not Set: 4.74