When I launch the Halo Infinite preview, I get a black screen with 3 dots. After a moment, a “the game stopped working” error appears even though the game window doesn’t close and seems to be fine. I waited for a while to see if the error message was just a weird bug, but the game didn’t load after about 15 minutes of waiting. Did anyone else get this problem? Am I the only one?
> 2535443237360185;1:
> When I launch the Halo Infinite preview, I get a black screen with 3 dots. After a moment, a “the game stopped working” error appears even though the game window doesn’t close and seems to be fine. I waited for a while to see if the error message was just a weird bug, but the game didn’t load after about 15 minutes of waiting. Did anyone else get this problem? Am I the only one?
Crash report:
version:
project=“SHIVA” application=“game” configuration=“release” platform=“PC” build_string=“199229.21.07.20.0001.flt002int” build_date=“Jul 20 2021” build_time=“00:45:17”
halt:
RIP: 00007FFB9FAA4ED9 <Unknown>!0x00007FFB9FAA4ED9
halt information:
The load manifest is missing! Rebuild or redeploy your modules.
thread information:
thread_name: BG OTHER WORKER, thread_id: 3156
stack:
00007FFB9FAA4ED9 <Unknown>!0x00007FFB9FAA4ED9
00007FF78471CEDC <Unknown>!0x00007FF78471CEDC
00007FF7846A9AAF <Unknown>!0x00007FF7846A9AAF
00007FF7846A344B <Unknown>!0x00007FF7846A344B
00007FF7846A3541 <Unknown>!0x00007FF7846A3541
00007FF7846A3C16 <Unknown>!0x00007FF7846A3C16
00007FF7846A2EE8 <Unknown>!0x00007FF7846A2EE8
00007FF7846A333F <Unknown>!0x00007FF7846A333F
00007FFBA1627034 <Unknown>!0x00007FFBA1627034
00007FFBA1E22651 <Unknown>!0x00007FFBA1E22651
<== End of stack ==>
fingerprint:
0xA6924A0FA026C985
status:
session_id: Fri_07302021_180205@PC@Kowalewski@D8855B8CB334F20F
MP life-cycle state: current state: ClientSetup, status: “”, previous state: NONE
MP session:
map: loading levels\ui\mainmenu\mainmenu
SYSTEM_OS_VERSION: 10.0.19041.1100
crash_runtime: native
system_milliseconds: time 672281
timezone_seconds_offset_from_UTC: -3600
GameEngineIsMultiThreaded: yes
Threading Model: Threads: 4, affinity disabled
MachineName: DESKTOP-F26JKBJ
SystemMachineName: D8855B8CB334F20F
OOM: no
System Memory: 33% physical memory in use, 10852/16342 Mb physical available, 15502/23510 Mb page file available
Process Memory: working set using 859 Mb, 26355/27214 Mb available
Other Mem Consumer 0: D:\Programy\Steam\steamapps\common\MGS Test App 6\game_Release.exe[859.68Mb] Other Mem Consumer 1: D:\Programy\Steam\bin\cef\cef.win7x64\steamwebhelper.exe[326.13Mb] Other Mem Consumer 2: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe[292.41Mb] Process Id: 1316
Saved Film GUID:
datamine: Disabled
Telemetry Session ID: 44e1f67a-9ce9-44c7-8ad3-b3805e89ed90
Session Tag:
GameVariant: <none>
MapVariant: <unknown>
SessionID: 00000000-0000-0000-0000-000000000000
LobbyID: 00000000-0000-0000-0000-000000000000
GSI Set ID Override:
GSI Set Name Override:
Location Override:
Hopper:
Memory Counters: Disabled
Memory Allocations: Disabled
Memory Lifetime Counts: Disabled
GPU Description: NVIDIA GeForce GTX 1050 Ti
GPU Driver: 30.0.14.7141
GPU Memory: in use: 260 Mb, budget: 3415 Mb, total: 4018 Mb
GPU Shared Memory: in use: 57 Mb, budget: 7506 Mb, total: 8171 Mb
TDR Breadcrumbs: Disabled
GPU Hung: no
PLM seconds RunningState Not Set ResourceState Not Set: 5.72
343 will receive the crash report automatically. They said these types of things are expected.
> 2533274823470699;3:
> 343 will receive the crash report automatically. They said these types of things are expected.
Well, what do I do then? Do I just give up and wait for the next flight?
> 2535443237360185;4:
> > 2533274823470699;3:
> > 343 will receive the crash report automatically. They said these types of things are expected.
>
> Well, what do I do then? Do I just give up and wait for the next flight?
No?? Who said that? Try different things. Restart the game, restart your console/PC.
> 2533274823470699;5:
> > 2535443237360185;4:
> > > 2533274823470699;3:
> > > 343 will receive the crash report automatically. They said these types of things are expected.
> >
> > Well, what do I do then? Do I just give up and wait for the next flight?
>
> No?? Who said that? Try different things. Restart the game, restart your console/PC.
I tried restarting the game, steam, and then my PC. I verified the game files and updated my GPU drivers. Nothing worked.
> 2535443237360185;6:
> > 2533274823470699;5:
> > > 2535443237360185;4:
> > > > 2533274823470699;3:
> > > > 343 will receive the crash report automatically. They said these types of things are expected.
> > >
> > > Well, what do I do then? Do I just give up and wait for the next flight?
> >
> > No?? Who said that? Try different things. Restart the game, restart your console/PC.
>
> I tried restarting the game, steam, and then my PC. I verified the game files and updated my GPU drivers. Nothing worked.
I’m having the same issues as well and have reported. I’m just really disappointed cause I really wanted to play it 
> 2533274875149179;7:
> > 2535443237360185;6:
> > > 2533274823470699;5:
> > > > 2535443237360185;4:
> > > > > 2533274823470699;3:
> > > > > 343 will receive the crash report automatically. They said these types of things are expected.
> > > >
> > > > Well, what do I do then? Do I just give up and wait for the next flight?
> > >
> > > No?? Who said that? Try different things. Restart the game, restart your console/PC.
> >
> > I tried restarting the game, steam, and then my PC. I verified the game files and updated my GPU drivers. Nothing worked.
>
> I’m having the same issues as well and have reported. I’m just really disappointed cause I really wanted to play it
me too… ive done everything. i got
GTX 1080 ti with a i7-6700k@4.5Ghz
how do we solve this? i wanna f#%king play!!
I already removed the tech preview since it is not playable at all for me. Same as several users complaining: Crashes immediately on launch.
Sad for the slot I might block for some other user.
Next HALO which passes by. I was excited to see if 343 made their homework from previous HALO parts, obviously not. I am starting to accept that it won’t run, and I am not mad about it. The better it is. HALO is dead for me now.
> 2535459503061933;10:
> I already removed the tech preview since it is not playable at all for me. Same as several users complaining: Crashes immediately on launch.
> Sad for the slot I might block for some other user.
>
> Next HALO which passes by. I was excited to see if 343 made their homework from previous HALO parts, obviously not. I am starting to accept that it won’t run, and I am not mad about it. The better it is. HALO is dead for me now.
I’m getting a UPDATE for the game right now, I’ll let y’all know if it fixes the issue or not.
> 2533274875149179;11:
> > 2535459503061933;10:
> > I already removed the tech preview since it is not playable at all for me. Same as several users complaining: Crashes immediately on launch.
> > Sad for the slot I might block for some other user.
> >
> > Next HALO which passes by. I was excited to see if 343 made their homework from previous HALO parts, obviously not. I am starting to accept that it won’t run, and I am not mad about it. The better it is. HALO is dead for me now.
>
> I’m getting a UPDATE for the game right now, I’ll let y’all know if it fixes the issue or not.
it didn’t do anything still kept crashing
> 2533274875149179;12:
> > 2533274875149179;11:
> > > 2535459503061933;10:
> > > I already removed the tech preview since it is not playable at all for me. Same as several users complaining: Crashes immediately on launch.
> > > Sad for the slot I might block for some other user.
> > >
> > > Next HALO which passes by. I was excited to see if 343 made their homework from previous HALO parts, obviously not. I am starting to accept that it won’t run, and I am not mad about it. The better it is. HALO is dead for me now.
> >
> > I’m getting a UPDATE for the game right now, I’ll let y’all know if it fixes the issue or not.
>
> it didn’t do anything still kept crashing
I got super excited thinking I might be able to play when I get the update but no, it’s still crashing and I’m still sad.
> 2535451173970702;13:
> > 2533274875149179;12:
> > > 2533274875149179;11:
> > > > 2535459503061933;10:
> > > > I already removed the tech preview since it is not playable at all for me. Same as several users complaining: Crashes immediately on launch.
> > > > Sad for the slot I might block for some other user.
> > > >
> > > > Next HALO which passes by. I was excited to see if 343 made their homework from previous HALO parts, obviously not. I am starting to accept that it won’t run, and I am not mad about it. The better it is. HALO is dead for me now.
> > >
> > > I’m getting a UPDATE for the game right now, I’ll let y’all know if it fixes the issue or not.
> >
> > it didn’t do anything still kept crashing
>
> I got super excited thinking I might be able to play when I get the update but no, it’s still crashing and I’m still sad.
OK so I got my game to work, I had set all of my games to my external hard drive (my e drive) because more storage, so, I tried a different approach and put it on my computer D drive witch is a HDD. Since my c drive that ssd is almost full. Surprisingly it worked for me IDK why, but transferring it to my D drive got it to work. but the graphics are grainy and not the best looking even after setting it to ultra. It playable but graphically not so pleasing.
If you are encountering issues during the flight, please refer to the known issues list on https://aka.ms/HaloSupportInsider and submit tickets for issues not present.
For general feedback that is not a bug or issue, feel free to use the pinned feedback threads at the top of the Halo Infinite forums
https://www.halowaypoint.com/en-us/forums/29568daf8cd14083bd1b70a810bf3581/topics