Could not find a server

Games Halo 5: Guardians
1

Hi all,

Whenever I try and start a multiplayer game I get the error message: Could not find a server that is suitable for all members of your fireteam. This is strange because I’m the only one in my party. My Xbox live works fine, and I could play MCC and any other game online without issue. When trying to start a co-op campaign session, I get the message: Error retrieving data center quality information. Please try again later.

This happened last night, and I checked this morning also and just now. No change. If anybody could help that would be greatly appreciated.

2
  • Restart your modem. - Hard-reset your console by holding down the power button for ten seconds, then turn your console back on VIA your controller. - Disconnect from your Wi-F, then reconnect after a few minutes. If you have a wired connection, disconnect your Ethernet cord for a few minutes then plug it back after a few minutes.
3

Getting the same thing here, and there’s a few of us going by some of the threads here. I’ve tried restarting everything numerous times over the past day and a bit with no joy.

4

Thank you Admiral Icarus, but it didn’t work.

inSin8r, sorry to hear you’re having the same problem. I’m currently talking to Microsoft support. If I get anything useful I’ll post it here.

5

Getting the same issue, been 24 hours now since purchase.

Nat type is open, restarted console and router numerous times, checked ports are allowing it and they are. Reinstalled and updated twice.

Chat update for myself:
First person just said servers are iffy.
Second person took down my details and came to the same conclusion
Third person just gave me a link to a page which answered not much.
Fourth person had me perform a power drain on the console and complete reboot, it didn’t work but they have apparently passed along issue to the right people.

6

To my understanding this error is due to ping latency restrictions setup by 343 to improve the over all multiplayer gaming experience of those with optimal connections…meaning if you have a less than pristine connection you are always going to get that error and will not be able to play Arena or Warzone until/if those restrictions are removed…so if you are like me, you are out of luck and are stuck playing solo unless there are some fixes applied on the back end…

7

> 2533274893484045;6:
> To my understanding this error is due to ping latency restrictions setup by 343 to improve the over all multiplayer gaming experience of those with optimal connections…meaning if you have a less than pristine connection you are always going to get that error and will not be able to play Arena or Warzone until/if those restrictions are removed…so if you are like me, you are out of luck and are stuck playing solo unless there are some fixes applied on the back end…

Not heard that one myself, my connection is perfect so I doubt that.

8

I was having this same issue! Co-op wouldnt work, but i could play online with seemingly no troubles. This is pretty ridiculous.

9

Just finished with Microsoft chat. Nothing useful.

10

So basically we sit tight and just wait to be able to play multiplayer. 27 hours and counting so far on my side been having this issue.

11

Thanks to everyone that’s tried various things and got in touch with MS. I guess I’ll just keep trying every so often.

12

Good news guys, but I don’t know if it will fix the problem for anybody else.

Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.

Happy hunting

13

Thanks for the suggestion, sadly no joy here.
Good to see some of us are finally making it online though.

14

> 2535426161658405;12:
> Good news guys, but I don’t know if it will fix the problem for anybody else.
>
> Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.
>
> Happy hunting

How did you manage to only enter a single number per box in the DNS manual setup, it needs two each or am I being horribly stupid somehow?

15

Thanks for having this thread, guys.
I’ve been having this issue as well.
Had no troubles when the game launched, but now I can’t use anything multiplayer-related in Halo 5, even though I can party chat with people in the multiplayer and play other games online.

16

> 2533274946258051;14:
> > 2535426161658405;12:
> > Good news guys, but I don’t know if it will fix the problem for anybody else.
> >
> > Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.
> >
> > Happy hunting
>
>
> How did you manage to only enter a single number per box in the DNS manual setup, it needs two each or am I being horribly stupid somehow?

Press RB after filling in a box with only one digit, this will skip to the next box.

17

> 2535426161658405;12:
> Good news guys, but I don’t know if it will fix the problem for anybody else.
>
> Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.
>
> Happy hunting

I will try this when i get home. I have been getting kicked from warzone quite a bit and a few arena matches. Thanks

18

> 2535423336782271;17:
> > 2535426161658405;12:
> > Good news guys, but I don’t know if it will fix the problem for anybody else.
> >
> > Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.
> >
> > Happy hunting
>
>
> I will try this when i get home. I have been getting kicked from warzone quite a bit and a few arena matches. Thanks

Any success?

19

> 2533274811172641;18:
> > 2535423336782271;17:
> > > 2535426161658405;12:
> > > Good news guys, but I don’t know if it will fix the problem for anybody else.
> > >
> > > Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.
> > >
> > > Happy hunting
> >
> >
> > I will try this when i get home. I have been getting kicked from warzone quite a bit and a few arena matches. Thanks
>
>
> Any success?

Nope didn’t do anything for me…

20

> 2533274823217776;19:
> > 2533274811172641;18:
> > > 2535423336782271;17:
> > > > 2535426161658405;12:
> > > > Good news guys, but I don’t know if it will fix the problem for anybody else.
> > > >
> > > > Change your DNS settings in network to 8.8.8.8, and 8.8.4.4 respectively. Some ISP’s don’t update their -Yoink- very quickly, and this should get ahead of that if this is the issue.
> > > >
> > > > Happy hunting
> > >
> > >
> > > I will try this when i get home. I have been getting kicked from warzone quite a bit and a few arena matches. Thanks
> >
> >
> > Any success?
>
>
> Nope didn’t do anything for me…

Nothing here either, going to request a call back tomorrow and speak yet again to Xbox support on the issue.