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*Original post. Click at your own discretion.
Plan on seeing this message very often until a formal announcement (Twitter and a locked forum shown in help section) is made so people stop wasting their time and money on “solutions”. This is all I want
The lack of service and blaming of consumer setups is outrageous.
They suggest changing DNS (I did this day 2, no help).
I have tried multiple forum posts, Twitter, Facebook, etc.
All we get in response is:
> 2533274792908878;3:
> Thanks for the report! We’re aware of this and investigating.
Provide a time line or at least make everyone aware of the issue rather than responding to a forum post with this garbage. Thousands of people have this issue. Many turn to purchasing new hardware or bring out a technician for $100s of dollars to play a game and 343 knows it is an issue on their side. MAKE IT PUBLIC THAT IT IS YOUR ISSUE AND YOU’RE WORKING ON IT! Stop letting people waste their time and money!
I’ve read hundreds of posts. Some are even TWC technicians who know it isn’t a hardware or service provider issue.