Cinematic problem

Hi, Halo Waypoint.
Well, I bought the Xbox one x a few weeks ago, and I enter the game pass tha came with this. So I, inmediately, I start to download Halo 5: Guardians. I’ve been playing the campaign until the mission Genesis, at the end of the level in the cinematic of the “Access”, the cinematic freezes and the is quit so return to the Xbox lobby. I’ve been trying for 3 days looking for a way to continue, but I can’t.

What can I do?
Please answer me faster as you can.
That’s all.

Have you tried reinstalling the game?