Can't sync with halo 5:guardians online service

Okay so everytime I try to access halo 5 , load up the game i get this message
“Error authorising user with halo 5 guardians services. You will be unable to access online modes”

Had this issue for well over a month and still no change can you please provide support
tried on both this gamertag and my main gamertag LycanHeart TC and no success on either

343 are aware of the current issues and are investigating. In an effort to keep things clean and organized and not have hundreds of threads discussing the same issue, I’m going to close it in favor of these 2 active threads noted below. Feel free to leave your reports there, the more detailed the better so screenshots, video clips and links to games are encouraged

https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/retrieving-data-or-can-t-get-req-s/8ef1d428-8776-4897-8c46-3cb84f5db928/posts
https://www.halowaypoint.com/en-us/forums/e0d9938206f04a598ce84f2c8cadce02/topics/server-reports-latency-disconnects-etc/94237e5e-3dba-4a03-b2bd-670defa11329/posts