Can't preview/equip Achilles - HELP!!

My Spartan Company just unlocked the Achilles armour, and every time I try to put it on it says ‘Saving… failed’. It shows up in my Collection, but not where you preview the Armour Customization menu.

I’ve tried doing a hard reset on my console, I reset the build, I signed out and signed back in, and I even removed my gamertag from my Xbox and signed back in, I’ve tried equipping though Waypoint, but nothing is working!

It may have to do with the fact that I just changed my gamertag to one of the 1,000,000 they released, but I’m not entirely sure.
Please help!!

try equiping it through waypoint

> 2533274881086487;2:
> try equiping it through waypoint

This. Or also from your req collection. Or the customization menu.

> 2533274875982754;3:
> > 2533274881086487;2:
> > try equiping it through waypoint
>
>
> This. Or also from your req collection. Or the customization menu.

Tried both, and I’ve tried posting on Reddit, but no replies. I’m beginning to think this is a one-of-a-kind issue lol.

PLEASE BOOST THIS THREAD!!

I’ve been waiting for months for this armour, and now I can’t even equip it???

> 2533274810849402;5:
> PLEASE BOOST THIS THREAD!!
>
> I’ve been waiting for months for this armour, and now I can’t even equip it???

That sucks. Where you an member of the company when it was awarded? Are any other members of your company experiencing the same thing? Also does it show unlocked in your inventory?

> 2533274875982754;6:
> > 2533274810849402;5:
> > PLEASE BOOST THIS THREAD!!
> >
> > I’ve been waiting for months for this armour, and now I can’t even equip it???
>
>
> That sucks. Where you an member of the company when it was awarded? Are any other members of your company experiencing the same thing? Also does it show unlocked in your inventory?

Ah good questions I didn’t think to ask that

> 2533274875982754;6:
> > 2533274810849402;5:
> > PLEASE BOOST THIS THREAD!!
> >
> > I’ve been waiting for months for this armour, and now I can’t even equip it???
>
>
> That sucks. Where you an member of the company when it was awarded? Are any other members of your company experiencing the same thing? Also does it show unlocked in your inventory?

Yes, I was in the company, and I received the REQ pack that unlocked it; and yes, it says it’s unlocked under ‘Collection’, but not under the other menu. Nobody else has the same issue in my company.

> 2533274810849402;8:
> > 2533274875982754;6:
> > > 2533274810849402;5:
> > > PLEASE BOOST THIS THREAD!!
> > >
> > > I’ve been waiting for months for this armour, and now I can’t even equip it???
> >
> >
> > That sucks. Where you an member of the company when it was awarded? Are any other members of your company experiencing the same thing? Also does it show unlocked in your inventory?
>
>
> Yes, I was in the company, and I received the REQ pack that unlocked it; and yes, it says it’s unlocked under ‘Collection’, but not under the other menu. Nobody else has the same issue in my company.

Did you try equipping here on WP? Like Kihn suggested.

> 2533274875982754;9:
> > 2533274810849402;8:
> > > 2533274875982754;6:
> > > > 2533274810849402;5:
> > > > PLEASE BOOST THIS THREAD!!
> > > >
> > > > I’ve been waiting for months for this armour, and now I can’t even equip it???
> > >
> > >
> > > That sucks. Where you an member of the company when it was awarded? Are any other members of your company experiencing the same thing? Also does it show unlocked in your inventory?
> >
> >
> > Yes, I was in the company, and I received the REQ pack that unlocked it; and yes, it says it’s unlocked under ‘Collection’, but not under the other menu. Nobody else has the same issue in my company.
>
>
> Did you try equipping here on WP? Like Kihn suggested.

Yes I have, but it still says it’s locked. :frowning: