Pardon me if the formatting is terrible, I’m writing this via phone. I now play Halo Reach via Xbox One. It’s been working fine since it’s backwards compatibility release, up until now that is. I tried playing other games online such as GTA 5 and Halo 5 and they both work perfectly fine (GTA 5 occasionally a few lag outs). However, when it comes to playing Halo Reach, I seem to be connected, but I can’t play matchmaking. My Spartan seems to have all default armor on, colored completely black, has the default emblem, has no service tag, and is ranked recruit (where as I’m actually Nova). When I go to the armor customization menu, everything seems fine and I have what I’ve equipped on. When I go to the matchmaking lobby, I can’t select what game mode I want to play. It just sits there saying “Loading Information from Halo:Reach server…”, after I wait like 5-10 mins, it says “Playlist data pending download…” and stays there for eternity. I than checked my Network Status via Reach menus, here’s what’s written, “Upstream Bandwidth: UNDETECTED. NAT Rating: MODERATE. Packet Loss Rate: UNDETECTED.” I tried resetting my AT&T Network Box thing, it still didn’t work. I tried resetting my Xbox One and it still didn’t work. I tested my Network Connection it now says it’s good. I tested my Multiplayer Connection and it also says I’m good. All Services are Available. Yet when it comes to Reach, everything goes down hill. I really don’t understand the problem here. It seems as if there is a problem with Halo Reach for me. Does anyone know how to fix and resolve this issue? Reach is my most favorite game and I don’t want it dying on me. Thanks.
Thank you for your report! We’re taking a look at this. In the meantime, please discuss this in the following support thread: https://www.halowaypoint.com/en-us/forums/386c0102f55b48a3a0cc5412c3714e02/topics/reach-server-status/99d808b3-2b3b-4248-a143-7cd1c764ed5f/posts