Can't play Halo 4 Gamertag related

Today i tried to play Halo 4 and upon starting it up and looking at my record i can’t see my spartan character and worse when i join a game it counts to 0 and then im spectating i can’t play i can only watch can you fix this. I tried with 2 of my other brothers gamertags and they are able to play on my console so it has to be something wrong with my gamertag. Also it shows im a sr13 when in reality im suppose to be a sr21. Ill show a couple of pics.

ok in this pic my Character Spartan should be see but as you see only the id tags icon can be seen

In this pic u can see everybodys is the same but loading

In this pic all the other players characters are loaded but mine

In this pic no character loaded for me

Im now in a match as you can see

you see that it says i respawn in 0, but im just spectating now and am not able to play at all

343 can you please fix this problem so i can play halo 4 multiplayer thanks.

343 can you please respond does anyone know who i can pm to get my point across

343 ??? no answer yet whats going on you don’t see my response

still waiting 343???

You wont get an answer, ever. 343 does not communicate on this forum for any reason.

As for your issue, you need to contact Microsofts Xbox support staff. Any and all gamertag related issues are under their control. I suggest you contact the moderators at the official xbox forums in the ban section. These staff will confirm or deny if you are infact banned from playing Halo 4. If not banned they wil most likley resolve the issue for you.

That’s strange. Try deleting an re-downloading your GT to your HDD.

That’s very strange, did you try connecting Xbox support? They might be able to help you… Good Luck!

Their Number: 1-800-4MY-XBOX

i actually did try to contact them and a rep told me to come here

i also did redownload profile and i tried to play on 6 diff consoles

also im pretty sure im not banned i played the game once and it was with griffin tec competition that’s it

343 ??? no answer yet whats going on you don’t see my response

Help me get this straight -

  • you are unable to play any matchmaking games at all.
  • you don’t see your spartan character at ay point in the game

Are you able to play customs?
Are you able to join anyone else’s lobby and play?

Help me get this straight -
you are unable to play any matchmaking games at all.

correct i join but when it reaches 0 im spectating

you don’t see your spartan character at ay point in the game
yup i can see it in the menu when i click on my friends i see there’s but mine is invisible this is in the menu

Are you able to play customs? no screen goes black
Are you able to join anyone else’s lobby and play? I can join, but once again im spectating

How long has this been going on?

i played it a month ago with no problems then i tried it 1 week and 6 days ago and i notice it can you help me out and help fix this problem

something got corrupted in your GPD file, Whether it was altered or your profile was altered, delete your old profile and redownload, it should give you a new GPD file thats server based from the last time 343 servers had it Scanned for lack of better words.

i redownloaded my profile 7 times

Investigating for you. I’ll let you know when I have more.

ok thx

don’t forget me i haven’t heard a response yet

???