Can't play at all

Crashes at main menu, freezes, black screens, not once have i loaded into a game.

Every time I get past the menu screen it freezes. Though interestingly enough if I am not signed into any xbox account and try to pass the menu screen it lets me. Though the issue is even if I try to resign into my account the ,“halo wars 2” game does not recognize my sign in and I am stuck and unable to play.