Can't access REQs-ongoing issue

I have an ongoing issue with not being able to access req packs. It got to the point where I stopped playing from February till April 5th. I logged on, did the update and guess what, they worked! Went on vacation for a few days, came back today April 10th, had another update and now it’s back to not working. I’ve done everything I can think of and tried in the past and still nothing. What is the problem here? It’s basically impossible to play war zone and it’s just not as fun when I can’t buy req packs to unlock new armors. Anyone else have this problem and did they do some magic to get it working?