Cannot start game

Windows 10 pro x64 16278
game show splash screen for a few secs then quits and opens this url: Support Page
event log shows this event:

> Version:1.0 StartHTML:000000190 EndHTML:000009135 StartFragment:000002417 EndFragment:000009103 StartSelection:000002417 EndSelection:000009103 SourceURL:file:///D:/Temp/tmp8573.xml
> -<Event xmlns=“http://schemas.microsoft.com/win/2004/08/events/event”>
> -<System>
> <ProviderName=“Microsoft-Windows-Immersive-Shell” Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
> <EventID>5961</EventID>
> <Version>0</Version>
> <Level>2</Level>
> <Task>5961</Task>
> <Opcode>0</Opcode>
> <Keywords>0x4000000000000000</Keywords>
> <TimeCreatedSystemTime=“2017-09-19T06:41:06.743714300Z” />
> <EventRecordID>66</EventRecordID>
> <Correlation/>
> <ExecutionProcessID=“5600” ThreadID=“13392” />
> <Channel>Microsoft-Windows-TWinUI/Operational</Channel>
> <Computer>Commander-AW15</Computer>
> <SecurityUserID=“S-1-5-21-1324336722-1745074746-12194570-1001” />
> </System>
> -<EventData>
> <Data Name=“AppId”>Microsoft.HoganThreshold_8wekyb3d8bbwe!xgame.App</Data>
> <Data Name=“ErrorCode”>-2144927141</Data>
> <Data Name=“PhaseFlags”>34</Data>
> </EventData>
> </Event>