Cannot save a copy of game settings

Okay, so when I go to “SAVE A COPY” of the game settings I’ve made, it always says “Error Encountered While Saving” and by always, I mean EVERY TIME. It won’t let me save my own custom game modes. Also, when I attempt to load game mode variants, it always says “UNABLE TO RETRIEVE DATA. PLEASE TRY AGAIN LATER.” And when I do try again later, it still says the same thing. Is anyone else getting this problem, and do they know why it happens and if there is any way to fix it? One last thing: when I try to load a film in Theatre mode it always comes up with an error message and won’t let me see it.