Cannot launch game

Games Halo Wars Series
1

i get message that it is too soon. But it is after the 20th

2

Are you trying to launch Halo Wars: Definitive Edition or Halo Wars 2?

3

Definitive edition

4

> 2533274794428209;3:
> Definitive edition

You have to reciveve the code first to play it early.

5

Ok so why have I not recieved my code. I purchased on the 11th .

6

Who do I need to contact about getting my code ?