Cannot find any games?? Help needed

Hi Guys,

As of the recent update that added community BTB and Griffball maps to the playlist I haven’t been able to find a single match. Before this update I was finding games perfectly fine, I read somewhere that more regional restrictions have been put in place? My broadband seems fine to play with 35mb/s down, 15mb/s upload and 120ms latency. I Have tried resetting my xbox and connection multiple times. Tried other games- just played Halo Wars on backwards compatibility and found games on that fine. No playlist works for me, they all stay on the ‘1/4 Searching for spartans’ screen and then eventually time out saying ‘couldn’t find match, perhaps not enough players’ which i know is wrong.

I have talked with xbox support and they checked over my network statistics and said everything is fine on that end and told me to try for help here. I would be very grateful for any advice. If any moderators could pass this on to tech support that would be great.

Thanks in advance :slight_smile:

Can anybody help me?

I have tried a different gamertag and can find games perfectly fine on that gamertag so i think it is an account issue although have not been banned or anything??

Still having issues with this, xbox support is trying but no solution yet. Anybody got any ideas?

Thanks in advance