Cannot buy REQ packs with real money

I want to buy a gold REQ pack with real money. If I try that I get prompted for my xbox pass code. after I enter it I just get put back onto the REQ packs page without actually purchasing anything. I’m in the UK if that makes any difference.

Help 343, I want to give you money :slight_smile:

This happens sometimes when buying multiple packs. Hit you home button, go back in and try again. You have to see the confirm purchase page.

> 2535434358903657;1:
> I want to buy a gold REQ pack with real money. If I try that I get prompted for my xbox pass code. after I enter it I just get put back onto the REQ packs page without actually purchasing anything. I’m in the UK if that makes any difference.
>
> Help 343, I want to give you money :slight_smile:

Hi Master Cwizo, apologies for the inconvenience. Are you attempting to purchase a pack from the in-game REQ Store or directly from the Xbox Live Store?

> > 2535434358903657;1:
> > I want to buy a gold REQ pack with real money. If I try that I get prompted for my xbox pass code. after I enter it I just get put back onto the REQ packs page without actually purchasing anything. I’m in the UK if that makes any difference.
> >
> > Help 343, I want to give you money :slight_smile:
>
>
> Hi Master Cwizo, apologies for the inconvenience. Are you attempting to purchase a pack from the in-game REQ Store or directly from the Xbox Live Store?

Hey, from the in-game REQ Store. Thanks.

Hi Master Cwizo, it looks like you purchased some REQ Packs this morning. Are you still experiencing this issue?

I’ve purchased one on xbox.com (on my laptop). But I still can’t do it in game …

Thank you. Can you please send us a screenshot of what you when you attempt to purchase a pack in-game? We’d like to further investigate this issue. Feel free to send it over private messages.

It works now :slight_smile: Went into the game to record what happens and it went through without a glitch. I hope it stays that way. Thanks. And thank you for the epic game, I’m having tons of fun with it!

> 2535434358903657;8:
> It works now :slight_smile: Went into the game to record what happens and it went through without a glitch. I hope it stays that way. Thanks. And thank you for the epic game, I’m having tons of fun with it!

We’re glad to hear this issue has been resolved for you. Happy Halo’ing! :smiley:

343 Please make the customization in halo 6 like halo reach but have as much armor in halo 5 but add armor decals and attachments thrusters, cloth, attachments, ECT
And have split screen and covenant/ Promethean/UNSC AI’s in Forge

> 2533274992890770;10:
> 343 Please make the customization in halo 6 like halo reach but have as much armor in halo 5 but add armor decals and attachments thrusters, cloth, attachments, ECT
> And have split screen and covenant/ Promethean/UNSC AI’s in Forge

Please don’t revive old topics for unrelated issues. Halo 6 discussion can be posted in the General Discussion forums and there is a topic for split screen in the Halo 5 forums