Can someone explain voice ban to me?

So last night I received the message in game that my account had been banned from using voice for a week. Are these bans the result of long term reporting, or did a report someone left instantly result in my ban? I only ask because last night I played for about 3-4 hours if I had to guess, and my normal teammate didn’t have a mic, so we played talking via phone/skype. I literally wasn’t using the xbox live comm channel the entire night.

The only thing I can think of is that I was sending static over the lines and got reported for it. I use a Turtle Beach P21, which has the inline amp, and can be connected to the xbox/pc via standard headphone jacks, or usb. Since I wouldn’t be using the xbox comm channel, I ran my headset to the computer via usb and my monitor’s audio out to my computer line in (so I could hear the game as well as skype). At one point in the night I noticed the inline amp’s xbox comm port was still connected to my controller, which resulted in feedback only when the amp had the chat channel switched on. This was the case for no more than 30 seconds, outside of a game, as I noticed the sound immediately, and promptly unplugged the controller and inline amp from one another.

If nothing can be done about the ban, I can live without voice chat for a week, but when I’m given no information beyond “we ban people because they tried to manipulate network settings or have hacked consoles” with a zero tolerance policy on turning over bans, I worry that I may run into problems in the future. I’m pretty sure I’ve been a live customer for a decade now and I’ve literally never had any issues before, and I’d hate to -Yoink!- that customer/provider relationship now.

Thanks in advance for any information.

What most likely happened is you were automatically banned because you were muted a high number of times over a short period of time. This happened to my brother because he uses the kinect mic because he’s out of a headset right now and a lot of annoying background noise comes though. Perhaps check with your mic to make sure it’s not bleeding background noise or heavy static that would cause you to be muted?

The ban is temporary and it’s not necessarily because you were being reported. Pretty sure it’s an automatic system. You should be able to circumvent it in the meantime by using party chat with your teammates if you play in teams.

Thanks, that makes a lot of sense. I just wish there was a bit more feedback as to what caused it all.

It comes from getting muted a bunch of times. I don’t see why it exists when there is a mute feature. I usually mute all my teammates not because they are doing anything wrong but because I use hearing the other players foot steps to my advantage and when people are talking it can screw up my game. They shouldn’t be banned for it though.

> It comes from getting muted a bunch of times. I don’t see why it exists when there is a mute feature. I usually mute all my teammates not because they are doing anything wrong but because I use hearing the other players foot steps to my advantage and when people are talking it can screw up my game. They shouldn’t be banned for it though.

I can’t imagine callouts being less useful than footsteps. If you’re talking about inane chatter, then I don’t see anything wrong with banning players for that. That’s what Party Chat is for.