Can not recieve my map pass.

I submitted the code that I bought during the midnight release of the game which is F2D79-DQ4TD-D4CTK-XRYCH-JCHJZ. I submitted it and it did not give me the content that I bought when the first map pack came out. It still asked me to buy either the map pass or that game map pack. I do not want to buy some thing that I already bought. I know the code says that it was already redeemed because I already used it and I did not receive the product from the in game market place. I already went through all of what Xbox live customer support only to receive 400 points for being patient with them as they could not resolve my issue within the hour and five minutes that they tried to help me in. I am not asking for much, all I want is to have my map pass so I can play in the new maps on my favorite game.