Can not connect to lobby AGAIN

I already have a static IP and ports forwarded. Why can’t I connect now?? WTF It’s bad enough the controls are garbage now I can’t even connect half the time? I really wish I could get my money back for this console, this a total joke. Whats more is I got the trash halo box with a digital copy so I can’t even get any $ for Halo. Well played microsoft.

P.S. My controller rumbled off my coffee table and both the controller and cord were broken two weeks in.