Can anyone else not buy credits?

Games Halo Infinite
1

tried to buy the pass but credits screen just says theres an error

1 Like
2

same, i want to buy the battle pass but i canā€™t get credits :frowning:

3 Likes
3

Yeah same issue hopefully we can soon.

4

Same here! I Cannot buy anything.

5

Following having the same issue here myself

6

Same issue here, not sure what it up.

7

No issue with buying credits. But paid for the premium battle pass and it didnā€™t get me my 25 lvls. Hoping itā€™s just a glitch and will resolve itself after a match or so

8

Same here. Have 30 bucks in microsoft store. I have the steam version. No money is being taken from my microsoft account when i try and buy credits

1 Like
9

Purchase them from the Microsoft Store. I donā€™t know how long it takes to update, but Dashboard and restart Infinite (this was on Xbox). They were there when it restarted.

10

Struggling here myself, dont know what the issue is

11

I think I clicked the premium battlepass, then a new window popped up asking if I wanted to buy credits.

also, go to shop and bottom left corner thereā€™s a gold button ā€œbuy creditsā€ or press Y (controller)

12

Tried that I dont get anything to pop up

13

Same here, I would really like to buy the pass so I hope they figure this out soon!
Edit: I went into the shop and tried to buy credits, but nothing happened when I clicked the button to confirm the payment.

1 Like
14

Same here :(, I have the ā€œpurchasingā€¦ā€ message then nothing :frowning:

1 Like
15

edited my previous post to add the above.

16

I get that to pop up on PC but it doesnt do anything no matter what I do

2 Likes
17

I have tried buying and it says purchasing at the top, then nothing. I then went to the store online and bought some credits, and see that was cleared and got a receipt. However, even after restarting several times, I still donā€™t see any credits (made sure purchase was on same xbox account). I have since filed a ticket as this an issue that their tips does not resolve.

2 Likes
18

I made it all the way to the Xbox Store purchase page, received the ā€˜All Doneā€™ message, but upon returning to the game, I was still 0 credits.

On the plus side, no money came out of my account.

Edit: I have now been charged. Though the credits have yet to drop in. I imagine thereā€™s a delay given the amount of people currently trying to use that specific part of the store.
Iā€™ll keep you posted.

19

Same here as well. I have a ticket up thatā€™s about 3 hours old now.

1 Like
20

I have the same issue, let me know if you get this resolved.