CAMPAIGN DIALOGUE PROBLEM!

Hello my problem is based on the fact that today I bought and installed halo 5 with the latest update I run the game then the campaign first cutscene everything nicely cutscene ends and here the problem begins I can not hear any dialogue I hear only music and sound effects I tried to change options in xbox and TV and gives it does not work or it can be somehow fixed
I will be very grateful for any help

Check the voice-over volume in the menu. What’s it set at? If it’s off, you won’t hear voices.

that’s what I checked and the volume of the dialogs Is set to 10