Bug issue: Locked Emblem colors

For about a month now my friend’s emblem is permanently stuck on the same color scheme. He can change the emblem however the ability to change the colors is locked.

This just started happening to me a week ago when the update came up. How do you fix it!!!

> 2533274926052571;2:
> This just started happening to me a week ago when the update came up. How do you fix it!!!

No idea, my friend’s emblem is still broken.