Bought Halo Req packs and not showing up

Okay so I bought some halo 5 req packs and a messaged popped up and said req pack not available at this time please try back later anyone have any ideas on how to relieve them?

You can try hard resetting your console or check your unopened REQs here on Waypoint. If they don’t show up, the opening animation of the packs may have been skipped. IN that case the items will already be in your REQ inventory